Admissions
Our experienced team will walk you through each step of the admissions process, answer any questions, and ensure you get the most out of your insurance benefits.
Entering treatment is a significant step in eating disorder recovery, and navigating the details alone can feel overwhelming. At Aster Springs, we’re committed to making the admissions process as seamless as possible. Our team works to ease any concerns, allowing clients and their loved ones to focus on healing from the very start.
Aster Springs
The Admissions Process
We are committed to providing compassion, expertise, and guidance from your very first call.
1. Connect with us
Your journey starts with a conversation. An admissions specialist will speak with you by phone to gather key details — such as personal information and medical history — to determine if Aster Springs is the right fit for your needs.
2. Insurance review + payment options
Our admissions team will verify your or your loved one’s health insurance benefits and discuss available payment options, ensuring you understand coverage and costs clearly.
3. Admission assessment
We’ll conduct a phone-based admissions assessment during or after insurance verification to better understand your treatment needs and ensure we recommend the right level of care.
4. Schedule travel + admission
After confirming clinical, medical, and financial details, we’ll work with you to schedule an admission date and coordinate any necessary travel arrangements.
5. Welcome + in-person assessment
Upon arrival, our team will welcome you or your loved one, answer any questions, and provide support as treatment begins. We’ll also assist with any remaining intake paperwork to ensure a smooth transition into care.
6. Treatment + recovery
With intake and financial paperwork complete, you or your loved one will meet with our nursing staff and treatment team for final assessments. This marks the start of your recovery journey at Aster Springs, where compassionate care and healing are at the center of everything we do.
Insurance + Payment
Flexible payment options
At Aster Springs, we strive to make treatment accessible by offering a range of payment options tailored to each client’s needs.
Our team provides thorough benefit verification to clarify financial responsibilities based on your insurance plan. Coverage varies by provider and policy, but we also work with out-of-network providers and offer private-pay options. Our financial experts are here to ensure transparency, helping you navigate costs with confidence — so you can focus on healing without added stress.
Please Note:
We do not accept Medicare, Medicaid, or TRICARE.
Aster Springs is proud to be a participating provider in the VA Community Care Network. Our residential treatment programs’ NPI numbers are 1093401622 and 1720747744.
In-network insurance
Ohio
- Aetna
- Beacon
- BlueCross BlueShield
- Blue Care Network
- Cigna
- Front Path
- Health Alliance Plan
- Medical Mutual
- MultiPlan
- OhioHealthy
- Optum
- Parkview Health
- Trustmark
- UMR
- United Heathcare
Virginia
- Aetna
- BlueCross BlueShield
- Cigna
- Multiplan
- Optima Health
- Optum
- UMR
- UnitedHealthcare
Jeffersonville, IN
- Ambetter
- BlueCross BlueShield
- CareSource
- Multiplan
- Optum
- Parkview Health
- PHP of Northern Indiana
- UMR
Cincinnati, OH
- Aetna
- Anthem
- Beacon
- BlueCross BlueShield
- Cigna/Evernorth
- Front Path
- Medical Mutual of Ohio
- MultiPlan
- Ohio Health Choice
- OhioHealthy
- Ohio State University Health Plan
- Physicians Health Plan of N. Indiana
- Optum
- UMR
- UnitedHealthcare
Columbus, OH
- Aetna
- Anthem
- Beacon
- BlueCross BlueShield
- Cigna/Evernorth
- Front Path
- Medical Mutual of Ohio
- MultiPlan
- Ohio Health Choice
- OhioHealthy
- Ohio State University Health Plan
- Physicians Health Plan of N. Indiana
- Optum
- UMR
- UnitedHealthcare
The Aster Springs Difference
Our distinctive approach combines compassionate, inclusive care with innovative treatment methods, promoting an environment where daily healing leads to lasting real-world recovery.
Let's Be Honest
What’s holding you back from seeking treatment?
Start your journey to recovery today. Call a location to connect immediately, or complete our form to have a member of our admissions team reach out to you.
Your privacy is our priority. All communication is completely confidential.